Privacy policy

1．Purpose of use of personal information

Personal information obtained by us is used for the following purposes.When we obtain personal information from the person in writing or by mail, we will clearly express the purpose of use every time.

  1. Answers to questions and forwarding of material
  2. Investigation and analysis by use to obtain customer satisfaction
  3. Shipment of product
  4. Provision of information on seminars, products, service, and operation

2．Provision of personal information to third parties

We will properly manage obtained personal information and will not provide it to any third party without consent of the person, excluding the cases pursuant to laws and ordinances and cases to be regarded as exceptional by laws and ordinances (see “Shared use”).

Shared use

We share personal information with our group company, Level And Co., Ltd. as follows.

  1. Personal information to be shared
    Name, address, phone number, FAX number, e-mail address,order contents (product name,quantity, and price)
  2. Range of the company to share information
    Level And Co., Ltd.
  3. Purpose of shared use of information
    Same as the purposes described in paragraph 1.
  4. Company responsible for shared use
    KANSAI Automation Co., Ltd.

3．Disclosure, correction, addition, deletion, and stop of use of personal information

  1. When the person himself/herself has requested to disclose the personal data, we will disclose it pursuant to laws and ordinances and our company regulations.
  2. When the person himself/herself has requested to correct, add, delete or stop using the personal data, we will conduct necessary investigations without delay and deal with the data properly pursuant to laws and ordinances and our company regulations.
  3. Concerning the above requests, we will confirm that the request was made by the person himself/herself or his/her agent who has legal competence, in accordance with our given procedures. For more information, contact the inquiry window described in “4. Inquiry window concerning handling of personal information.”

4．Inquiry window concerning handling of personal information

Contact：KANSAI Automation Co., Ltd.
Address　：2-14, Togano-cho, Kita-ku, Osaka 530-0056
Phone　：81-6-6312-2071
E-mail address：infoe@kansai-automation.co.jp
※Please be advised that there is a case that we cannot receive a personal visit.

5．Revision

Concerning handling of personal information, we may revise the privacy policy and the matters described above.